Designing a Better Clinician Experience

On Demand

In a profession dedicated to caring for others, the wellbeing of healthcare workers themselves is often overlooked in their own work environments. Clinicians face daily challenges that not only affect their health and job satisfaction but also patient care.

Watch our webinar to hear from Steelcase and our panel of designers and healthcare professionals how thoughtful design can transform the ways clinicians work, reduce burnout and create a more supportive work environment.

Host: Katie Pace, Global Communications Director, Steelcase

Panel:

Yolanda Keys, PhD, DHA, RN, NEA-BC, EDAC, Research Associate, Center for Health Design.
Julie Dumser, RN, BSN, MSM, Principal, Branches Consulting.
Beth Bronson, EDAC, NCIDQ, Design Manager, Steelcase Health Applications & Environments Design Studio.

Panelists

Beth Bronson is an interior designer with 30 years of experience, specializing in healthcare design for 15 years. She holds a B.S. in Interior Design from Western Michigan University, is NCIDQ and EDAC certified, and is a committee member of the West Michigan chapter of Inforum. As design manager at Steelcase Health, she leads a team delivering research-based solutions for clinical and non-clinical spaces.

Yolanda Keys, a registered nurse with 25+ years of experience, focuses on nurse leadership and healthy work environments, emphasizing nurses’ roles in design. She brings a clinical perspective to the research team, as well as a deep understanding of the important contribution nurses can have during planning and design.

Julie Dumser is a licensed registered nurse executive with over 30 years of consulting and hands-on experience in healthcare operations, nursing administration, and facility design. She focuses on placing patients at the center of care delivery innovations and integrating clinical and operational best practices into every project. Her dual experience as a clinician and consultant offers valuable insights into the evolving industry.