Culture + Talent

Fast Forward

Room as Team Member

Read 3 minutes

Podcast

Listen to: Fast Forward
Fast Forward

If you can imagine space as a participant on your team, you may be curious as to how that spatial persona will interact with you and your colleagues. At the far edge of this frontier, we can envision the development of environmental systems that operate like friendlier, more benevolent versions of Hal 9000 from Stanley Kubrick’s classic “2001: A Space Odyssey”: artificial intelligence platforms that, while not sentient and emotionally developed in a human sense, can detect our moods and impulses with facial-and-speech-recognition software and brain-reading devices. When we’re losing energy and drifting off in a meeting, they nudge us to get a drink or eat a sandwich and refresh ourselves.

In the immediate future, we see the growing popularity of digital personal assistants, such as Cortana and Google Assistant, and smart furnishings, in the workplace. Imagine a conference table equipped with microphone arrays and speech-processing software, which comprehend and summarize conversations happening around it. Through such integrated, intelligent systems linked to the cloud, a room will be able to anticipate the needs of the team within it—bringing up past documents or project logs, for instance, or encouraging equal participation by nudging quiet team members to share their opinions.

Fast Forward

Privacy standards will need to evolve, of course. As rooms begin to listen to us and data becomes easier to harvest, the security and privacy of employee information will become the concern of every organization. Europe recently has taken the lead in digital privacy by establishing the General Data Protection Regulation (GDPR), which lays out sweeping individual rights over your personal data. Controlling digital stimulation by providing places for privacy, rest and rejuvenation in the physical workplace also will become increasingly important.

Many open questions remain, but what can be said is that the age of robots has arrived. Bots, virtual assistants and other software agents will act as human proxies, not only querying data but asking questions and accomplishing tasks. Space will become intelligent and conversant. Where’s that year-end report? “Right here,” the tech-embedded room will say. “I’m happy to walk you through it if you’d like.”


  1. Glimpses Into the Future
    1. Active Agents in the Gig Economy
    2. Navigating Oceans of Data
    3. Intelligent Innovation Networks
    4. Healthy, Sustaining Spaces
    5. Room as Team Member
    6. Spaces that Know Us
    7. Virtual Social Spaces

Related Stories

Why We Need More Humor at Work with Jennifer Aaker + Naomi Bagdonas (S4:E8)

Why We Need More Humor at Work with Jennifer Aaker + Naomi Bagdonas (S4:E8)

What’s so funny? Turns out humor at work is for more than just a good laugh. It can help us influence people and be more creative. Authors and educators Naomi Bagdonas and Dr. Jennifer Aaker join the Work Better podcast to share how our brains change when we laugh, why humor isn’t just for extroverts and how more laughter can make a big impact on business. (Read transcript) (Find in Apple Podcasts, Spotify or wherever you listen)

Breaking Our Obsession with Generations with Mauro Guillén (S4:E7)

Breaking Our Obsession with Generations with Mauro Guillén (S4:E7)

Have you ever held back on something because it just wasn’t “age appropriate?” Or evaluated someone based on if they’re a Millennial or Gen Z? Mauro Guillén joined the Work Better podcast to challenge conventional thinking about generational differences. He says these ideas are preventing people from reaching their full potential in life and at work. Listen to how he says we should all be thinking differently about generations in the workplace. (Read transcript) (Find in Apple Podcasts, Spotify or wherever you listen)

Why You Need More Women on Teams with Anita Woolley (S4:E5)

Why You Need More Women on Teams with Anita Woolley (S4:E5)

Why is it some teams at work struggle and others seem to click? Anita Woolley studies the science of teamwork at Carnegie Mellon and shares what her research says about how to create great teams and why having women on teams is so essential to success. (Read transcript) (Find in Apple Podcasts, Spotify or wherever you listen)