Services to help you create a sustainable workplace
We understand how work and workers have changed and how that has changed the workplace. Steelcase has the products + services + insights that can help you create and maintain a sustainable, interconnected workplace.
Steelcase and Steelcase dealers offer clients a portfolio of workplace services. It’s about understanding your needs, exploring options, applying the right products, and ensuring your investment is delivered, installed and maintained. Steelcase delivers products and services through a network of independent dealers in over 650 locations globally. Our dealer network is the most extensive and experienced in the world, delivering global experience with local service.
Workplace Surveys
Overview
Overview
Form Follows Function
Steelcase offers an employee survey, developed in collaboration with global research firm Ipsos, that measures workplace satisfaction, a strategic lever that can positively impact employee engagement within an organization.
A+D Consultants - Contact Us
A+D Consultants - Contact Us
CONTACT US
Steelcase has a dedicated team of A+D consultants supporting the design community.
Contact your local A&D workplace consultant for more information.
Design Alliance Principals
Eastern North America + Latin America
Jerry Holmes: Principal, Design Alliances
Western North America
Denise Calehuff: Principal, Design Alliances
Financial Services
Backed by decades of experience
Steelcase Financial Services offers an unmatched variety of financing options. No one understands the workplace like Steelcase. As the only captive finance company in the industry, we can provide smart alternatives designed to fit your needs at competitive below-market rates. We offer flexibility beyond a cash purchase which allows you to reimagine your workplace—and how you pay for it.
Take advantage of
below-market rates*
*For well-qualified buyers - terms and conditions apply, contact us for details.
Performance Management
Overview
Overview
For large organizations with multiple locations, a strategic approach is necessary to manage the complexity in order to drive down and control costs. We can help.
Through a single point of accountability, we apply our experience and processes in furniture and asset management to positively impact real estate utilization; furniture acquisition, moves and maintenance costs; social and environmental factors.
Our Program
Our Program
Our program includes:
- Exploration and discovery of an organization’s product and service order processes and resources, so we can tailor the right solution to meet your goals
- Planning and development of a custom service offering with mapped processes and contractual service provider agreements to ensure desired outcomes
- Providing communication, training, as well as a personalized work flow management center with easy access to representatives for service requests, order initiation and/or follow-up
- Managing, measuring and reporting of services performed by Steelcase dealers and other service providers
Performance Management guarantees measurable and consistent service levels, assuring that Steelcase is accountable for the total end-to-end experience — from request for quote, through delivery, installation and ongoing services.
eBusiness
Overview
Overview
Efficiency Enchanced
Looking to improve your performance, reduce cycle times, and save money? Our web-based tools help you streamline facilities management and furniture procurement tasks.
We provide you with a customized portal integrated with our business and inventory solutions to address your needs.
Want to know more? Contact your local Steelcase dealer or your local Steelcase representative.
Proven Benefits
Proven Benefits
Communicate
Communicate with your internal audiences. Help them quickly learn about your furniture standards and applications, workplace insights and research, contact information, and process documentation.
Purchase
Simplify the purchase of all furniture and furniture-related transactions.
Need a single chair? Buy it from an on-line catalog that shows only the products, options, and finishes you approve. Need a furniture solution to address the needs of an entire department? Use the same portal to find, review, and purchase from a Steelcase dealer. Our eCommerce engine can be scaled to capture all your spend at the line item level without you having to touch a key.
Need to integrate with an eProcurement system? Want to leverage the cost savings advantages of eInvoicing? No problem. We routinely connect with Ariba, SAP, Oracle, SciQuest, and others so that you take advantage of transaction efficiency and spend management effectiveness.
Want to know more? Contact your local Steelcase dealer or your local Steelcase representative.
Collaborate
Link project team members (facilities, internal/external design, dealer, etc.) to project information within a shared project space. Your teams save time by staying up to date with access to the current project documentation and latest drawing revisions.
Monitor Performance
Transparency is yours using leading edge integration between our portal and the Steelcase dealer business system. In real time (anytime), view furniture quotes, purchase order status, delivery schedules, punch list issue status, invoice and payment details, and historical spend reports.
Manage Inventory
View in real-time, the status of your unused furniture inventory. Check inventory availability, search warehouses, and make requests for in-stock products that meet immediate needs. Save money by avoiding the cost of new furniture and maximizing the use existing assets.